Welcome to the MAC Environment Complaint Form

By creating an account, your address will be stored for future use while submitting your complaints.

If you are interested in learning more about aircraft operations, please visit our Flight Tracker or Reports pages for further information.

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Complaints

For reporting purposes, complaints for any given month may only be entered on, or prior to, the 5th of the following month (e.g., complaints for February must be entered before midnight on March 5th).

Complaint details must include specific information, including: date, time, a.m. or p.m., at least one descriptor, airport generating the disturbance, and operation type (e.g., arrival, departure, unknown).

Duplicate complaints (i.e., multiple complaints reported with the same date and time) will not be accepted.

Aircraft noise complaint data are summarized, mapped and published monthly in the Technical Advisor's Report (pages 1 and 2).

Please review and follow our complaint guidelines to ensure your complaints are reported accurately.

Finding an address

The list of possible addresses is created from the most recent County address data provided by the Metropolitan Council.

If you have difficulty locating an address, please consider the following:

Ensure that the direction prefix or sufix is correct (e.g. 28th Ave S vs S 28th Ave)
Use abbreviations for the street type rather than the full name (AVE vs AVENUE)
Be aware that multi-family buildings such as apartment complexes may have a different formal address.

Password requirements

Passwords must be at least 8 characters long.

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A request was made to reset the password associated with this email address. To reset your password please complete the form below.

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Create an account

Some of the information you will be asked to provide may be private data under Minnesota law. It will be used by MAC to track aircraft noise complaints. You are not required to provide this information, but if you do not provide it, MAC will be unable to track your noise complaint within this system. The private data may be shared to the extent permitted or required by law or court order.

1. Locate your address

To create an account you must provide a valid address within the seven counties of the Minneapolis/St. Paul Metropolitan Area.

Please type your address below and select an address from the suggestions that appear.

Street Address:

If you are unable to locate the correct address on the map, please click here for assistance.

Address Help: If you are unable to locate the address, please ensure that the address is spelled correctly. You can also try to enter the house number and the first few letters of your street name. Additional information is availale on our help page.

Contact MAC for Assistance: If you are unable to loacte the address, please complete the form below so MAC can assist you in creating an account.

Email address:* Street address:*

2. Create an account

Street Address: Apt/Suite/Other: Email address: * Confirm email address: *

Password: * Confirm password: * Name: Phone number:

Create a new location

Create a new location for

If this is not the correct property, please try refining your search above. Once you have identified the correct location, please complete the form details below.

Geocode with the MN GEO system to avoid licensing issues

Your account has been created and a confirmation email sent to the address supplied.

You must click the validation link in this email to activate your account before you can sign in.

Thank you for your recent inquiry regarding aircraft activity at Minneapolis-St. Paul International Airport (MSP). We appreciate your interest and want you to know we are listening. The Metropolitan Airports Commission's (MAC) Noise Program Office has helped residents understand the complexities of aircraft noise for more than 30 years. We are here to help you too.

Click here for more information

File a noise complaint

Address:

The disturbance occurred on:

Date:* Time:*

Please select one or more aircraft noise descriptors from the list below: *
Early/Late (Sleep/Rest Disturbance)
Excessive Noise
Frequency (Too Many Overflights)
Noises from Aircraft on the Ground
Helicopter Overflight/Noise
Altitude too Low
Run-up (Engine Testing)
Structural Disturbance (Vibrations)
Other Aircraft Noise-Related Issues

Airport:*

Arrival or Departure:

You are entering a complaint for:

Welcome to the MAC Environment Complaint Form

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1. Locate your address

2. Create an account

Create a new location

File a noise complaint

Your complaint has been submitted

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